Terms you should be able to read once.

Who we are

InterviewRunway is operated by VividLabs AI (“we”, “us”). For anything about these terms, your account, or a purchase, contact support@vividlabsai.com.

What InterviewRunway provides

InterviewRunway offers interview-preparation content, AI practice tools, and optional coaching. The product page and checkout state what is included, how long access lasts, any usage limits, and the full price before you pay.

No outcome guarantee

The service supports preparation. It does not guarantee an interview, job, salary, visa, sponsorship, promotion, or any other hiring outcome. You remain responsible for applications, interview decisions, and how you use the material.

Your account and permitted use

Access is for the purchaser's personal use. Do not share account access, resell the service, distribute paid materials, interfere with the service, or use it unlawfully. You are responsible for keeping account credentials secure and for information submitted through your account.

AI-assisted features

AI output can be incomplete or wrong and should be checked before relying on it. Do not submit confidential employer information, proprietary interview questions, or personal data you do not have permission to use.

Payments and access

Payments are processed by Paddle, which acts as the merchant of record — the charge on your statement will appear from Paddle. Checkout shows the exact amount, applicable taxes, and the access terms before you pay. No optional upgrade is pre-selected. Paid access begins only after a successful payment confirmation.

Refunds

InterviewRunway products are digital goods delivered instantly, and all sales are final once access is granted. The exceptions — duplicate charges and payments that never created access — are described in the Refund Policy.

Content and service changes

InterviewRunway may improve, replace, or retire material. Any change that materially affects a paid entitlement will be handled under the terms presented at purchase, not hidden in a later update.

Contact and grievances

For support, billing questions, or complaints, write to support@vividlabsai.com. Our Grievance Officer is Lasya Priya, reachable at the same address. We acknowledge grievances within 48 hours and resolve them within 30 days.

Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at the seller's principal place of business.

Changes to these terms

If these terms change materially, the updated version will carry a new effective date and paying customers will be notified by email or site notice before the change affects their entitlements.

Please also read the Privacy Policy.